Our People

My CX Team

The Team Helping Australian Businesses Deliver Exceptional Customer Experiences

At My CX we are proud to have cultivated a culture committed to excellence for our clients.

The My CX team is built with a strong core of experienced management that truly understands the vital role that mystery shopping plays in helping our clients guide their decision-making process.

We are constantly building and training the next generation of Mystery Shoppers. At My CX we call them assessors because we believe the sophistication of the task has grown exponentially in recently

My CX is accredited by the Mystery Shopping Professionals Association (MSPA), the industry leading body.

Our team values exceptional communication with our clients to ensure they remain in the know.

We are here to answer any questions about Mystery Shopping or Customer Experience.

Our Team

Meet the people who make the My CX vision a reality! These amazing people are the lifeblood of My CX and have helped our clients achieve exceptional customer experience outcomes.

Mandy Admiraal

General Manager – Research & CX Specialists

Our Culture

At My CX we are committed to excellence and have worked hard to cultivate a culture of high performance that attracts and retains exceptional people with wonderful skill sets. Our open and collaborative approach to work ensures our people can make a telling contribution to our organisation and the clients we serve.