With over 12 years of experience in customer service, people management and event project management, Vani comes perfectly equipped for the role Head of Growth & Projects with My CX. She takes the overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project. She works seamlessly with the internal team, clients and the shoppers alike to ensure the success of campaign and delivers exceptional data each and every time.
When she is not juggling multiple national mystery shopping campaigns, Vani has a very full and colourful life. She enjoys spending time with her daughter, creating TikTok content and hosting her radio show and many community cultural events – this girl does not like to sit still!! Vani is certainly a person who lives life to the fullest and is never afraid of challenges!!