Chief Data Scientist
David is our specialist in programming and data processing with over 19 years’ experience finding creative solutions to challenging problems within the CX space.
David enjoys finding new ways to streamline programming, integration of systems and data processing to save time using a range of different software or writing customised programs. He thrives on challenges and is the renowned for automating processes to increase efficiencies.
The MY CX team is a group of highly-skilled individuals passionate about customer experience. We work closely with our clients to ensure they receive the best possible service. Learn more about our team using the links below.
Chief Operating Officer
General Manager – Research & CX Specialists
National Manager
General Manager – Healthcare
General Manager - NZ
Operations Manager - NZ
Quality & Compliance Manager
Chief Data Scientist
My CX is proud to bring an unparalleled level of professionalism to the Mystery Shopping space. The My CX quality management system is certified to ISO 20252, which sets out requirements for a quality management system and requires senior management to be responsible for the quality of client service and continual improvement. See all of our accreditations below.
“Good CX does the marketing for you.”
Contact us today to learn more about how we can empower you with the data and insights you need to improve your customer experience.
My CX, a division of TKW Research Group, was founded to help leading companies close the gap between the promise of service excellence and its delivery. We work closely with our clients to ensure they receive the best possible service.
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