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A customizable dashboard report can greatly enhance the results of mystery shopping campaigns by providing a clear, concise, and easily accessible view of the data
Mystery shopping is the most objective method for measuring the performance of a business by using a trained individual to pose as a customer and
Mystery shopping can be a powerful tool for businesses to evaluate their customer service and improve their operations. However, it is important to conduct mystery
My CX, a division of TKW Research Group, was founded to help leading companies close the gap between the promise of service excellence and its delivery. We work closely with our clients to ensure they receive the best possible service.
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