TKW Research Group is at the leading edge of data collection.
My CX is the customer experience division of TKW Research. My CX comprises customer experience specialists and is entirely devoted to all forms of customer experience measurement and tracking across all methodologies. We specialise in bespoke solutions for our clients. We’ve built a reputation by consistently delivering data collection and recruitment services on budget, on time, and on spec. TKW Research Group is Australia’s most trusted research data collection and recruitment organisation. We use the latest technology to collect high quality, in depth data for market research and stakeholder consultation. This gives our research partners the most efficient, engaging and responsible access to respondents. Our model of outsourced data collection is consistently the most cost-effective option for many of Australia’s leading research providers, and this is one of the many reasons we’re the first choice for a number of the top 20 research organisations in Australia, as well as a growing list of international clients looking to reach the A/NZ market. Our clients choose to work with us because we offer innovative market research and data collection solutions, backed by a dedication to high quality service and support.
Since 1997, we’ve been developing survey methodologies that allow clients to benefit from our experience on previous projects. With the current level of national and international work, covering a broad range of sectors, we are adding to the knowledge of what works all the time. We work with our clients to ensure they can take advantage of our vast experience, taking time to understand the subtleties of a study and drawing upon our experience to suggest the best way to capture the data that our clients require.
“It’s really hard to build a business if you don’t care about it. When you are exhausted and it’s 2 am on Sunday morning, it has to be that passion that drives you forward. We ALL have that passion at TKW Research.”
Drew and Sandhya Le Grand – Owners
continue to strive to diversify in an ever evolving and disrupted Industry, constantly seeking out new technologies and innovations to give our clients the very best data and outcome
TKW Research Group is now the largest, independently-owned market research field agency
Incorporating AFS Smart-Askers, Field Works and SurveyTalk, TKW Research Group is now the largest independently owned market research field agency in Australia and New Zealand, and the first choice for a number of the Top 20 research organisations when they need data collected and access to respondents on time, on spec, and on budget.