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We’re proud of our reputation for helping our clients improve customer experience through bespoke multi-channel CX programs and expert support

My CX is at the forefront of the Australian research industry.

Our team has extensive experience in:

Improving the customer experience for our clients across all industries: banking / financial services, retail, health, tourism, hospitality, transport, FMCG, telecommunications, education, manufacturing, sporting and entertainment plus more!

Expert consultants work to transform the raw data into meaningful insights by undertaking complex CX analytics, thorough reporting and robust CX consulting.

Designing customised evaluation tools to measure against key CX metrics and collecting raw data across all of Australia and New Zealand, covering metro, regional and rural / remote areas.

Mandy Admiraal

Mandy Admiraal

General Manager – Research & CX Specialist

Dylan Murray

Dylan Murray

General Manager – Healthcare

Sandhya Le Grand

Sandhya Le Grand

Chief Operating Officer

Kris Ram

Kris Ram

General Manager - NZ

Naomi Haque

Naomi Haque

Operations Manager - NZ

David Baxter

David Baxter

Chief Data Scientist

Tony Leiberman

Tony Leiberman

Quality & Compliance Manager

Alicia Morey

Alicia Morey

Project & Engagement Manager

Associations and Accreditation

The Research Society
Privacy Quality Ethics
ISO Certified
ESOMAR

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