We’re proud of our reputation for helping our clients improve customer experience through bespoke multi-channel CX programs and expert support
My CX is at the forefront of the Australian research industry.
Our team has extensive experience in:
Improving the customer experience for our clients across all industries: banking / financial services, retail, health, tourism, hospitality, transport, FMCG, telecommunications, education, manufacturing, sporting and entertainment plus more!
Expert consultants work to transform the raw data into meaningful insights by undertaking complex CX analytics, thorough reporting and robust CX consulting.
Designing customised evaluation tools to measure against key CX metrics and collecting raw data across all of Australia and New Zealand, covering metro, regional and rural / remote areas.
Mandy Admiraal
General Manager – Research & CX Specialist
Dylan Murray
General Manager – Healthcare
Sandhya Le Grand
Chief Operating Officer
Kris Ram
General Manager - NZ
Naomi Haque
Operations Manager - NZ
David Baxter
Chief Data Scientist
Tony Leiberman
Quality & Compliance Manager
Alicia Morey
Project & Engagement Manager
Associations and Accreditation
