Download the My CX Customer Experience Report 2019
Author: Mandy Admiraal General Manager – Research & CX Specialist
My CX was a proud sponsor at the 2019 CX Awards held in Sydney in October.
Author: Mandy Admiraal General Manager – Research & CX Specialist
CX survey finds leading appliance brands fail to meet industry benchmark
Author: Mandy Admiraal General Manager – Research & CX Specialist
Why mystery shopping is more important than ever in a digital world
Author: Mandy Admiraal General Manager – Research & CX Specialist
Protecting Your Company
Author: Mandy Admiraal General Manager – Research & CX Specialist
Restoring Trust with Mystery Shopping.
Author: Mandy Admiraal General Manager – Research & CX Specialist
Secret Shoppers: Going Beyond Customer Satisfaction
Author: Mandy Admiraal General Manager – Research & CX Specialist
Why it’s so essential your research organisation is an AMSRS and AMSRO member.
Author: Mandy Admiraal General Manager – Research & CX Specialist
Face-to-face data collection: Bridging the gap between actual and claimed consumers
Author: Mandy Admiraal General Manager – Research & CX Specialist
CX in a post-Banking RoyalCommission world.
Author: Mandy Admiraal General Manager – Research & CX Specialist
Face-to-face vs online data: Why only F2F intercepts deliver genuinely actionable business insights.
Author: Mandy Admiraal General Manager – Research & CX Specialist
Associations and Accreditation
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